Terms and Conditions Effective Date: 5.5.25 1. Website Owner, the Offering, and Acceptance of Terms This website is owned and operated by chloestickershop. These Terms and Conditions (“Terms”) govern your use of our website, chloestickershop, which offers for sale custom-designed physical and digital stickers (the “Services” or “Products”). By accessing or using this website, you confirm that you have read, understood, and agree to be bound by these Terms. 2. Who May Use the Website To use this site or purchase our Products, you must be at least 18 years old (or the legal age of majority in your jurisdiction), and have the authority to enter into a binding agreement. You may not use this site if such use is prohibited in your jurisdiction. 3. Purchases and Commercial Terms By placing an order, you agree that: (i) You are responsible for reviewing the full product listing before making a purchase; (ii) You enter into a legally binding agreement upon completing the checkout process. Prices are listed in U.S. dollars, and we reserve the right to change them at any time. Applicable taxes and transaction fees may be added at checkout. 4. Shipping, Returns, and Refunds Physical sticker orders are typically processed within 1-2 business days and shipped via USPS. The following items are non-returnable: custom stickers. 5. Changes to Offerings We reserve the right to change, suspend, or discontinue any part of our services or product offerings at any time, without notice or liability. 6. Product Warranty and Responsibility We warrant our physical products to be free from material defects upon delivery. In case of a validated claim, we will, at our discretion, replace the product or issue a refund. This does not cover damage from misuse, accidents, or unauthorized modifications. 7. Intellectual Property All content on this website—including but not limited to images, logos, text, graphics, and product designs—is the intellectual property of chloestickershop. No rights or licenses are granted except as expressly set forth in these Terms. You may not copy, reproduce, distribute, or create derivative works without prior written consent. 8. Rights to Custom Design chloestickershop reserves and retains all and exclusive rights to custom designs for world-wide reproduction, sale, and distribution. 9. Account Suspension or Termination We may suspend or terminate your access to the site and services at our discretion, without notice, for violations of these Terms or applicable laws. You may request to close your account at any time by contacting us. 10. Indemnification You agree to indemnify and hold harmless chloestickershop, its affiliates, and employees from any claims, damages, or expenses arising from your use of the site, breach of these Terms, or violation of any rights of a third party. 11. Limitation of Liability To the maximum extent permitted by law, we shall not be liable for indirect, incidental, punitive, or consequential damages, including loss of profits, data, or use, arising from your use of our website or products. 12. Changes to Terms We may revise these Terms at any time by updating this page. Material changes will be communicated by notice on the website. Continued use after such changes constitutes your acceptance. 13. Promotional Communications By providing your contact information, you agree to receive promotional emails or messages. You may opt out at any time by contacting us or using the unsubscribe link in such messages. 14. Governing Law and Jurisdiction These Terms are governed by the laws of the State of Illinois and the United States, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of Illinois. 15. Customer Support For any questions or concerns, please contact us at: Email: chloestickershop@gmail.com Mailing Address: chloestickershop 1300 Laurel Ln. Schaumburg, IL 60193